Showing posts with label Executives. Show all posts
Showing posts with label Executives. Show all posts

Monday, April 4, 2011

28/03 Vanishing act by Japanese executive during nuclear crisis raises questions

Vanishing act by Japanese executive during nuclear crisis raises questions

TOKYO — In normal times, Masataka Shimizu lives in The Tower, a luxury high-rise in the same upscale Tokyo district as the U.S. Embassy. But he hasn’t been there for more than two weeks, according to a doorman.

Gallery

Gallery: Massive rescue, cleanup efforts underway in Japan: After the earthquake and tsunami, entire towns in Japan are impossible to reach. But search-and-rescue teams are fanning out in what will be a lengthy, complex endeavor.

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 How the nuclear emergency unfolded

Graphic: How the nuclear emergency unfolded

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The Japanese public hasn’t seen much of him recently either. Shimizu, the president of Tokyo Electric Power Co., or Tepco, the company that owns a haywire nuclear power plant 150 miles from the capital, is the most invisible — and most reviled — chief executive in Japan.

Amid rumors that Shimizu had fled the country, checked into a hospital or committed suicide, company officials said Monday that their boss had suffered an unspecified “small illness” because of overwork after a 9.0-magnitude earthquake sent a tsunami crashing onto his company’s Fukushima Daiichi nuclear power plant.

After a short break to recuperate, they said, Shimizu, 66, is back at work directing an emergency command center on the second floor of Tepco’s central Tokyo headquarters.

Still, company officials are vague about whether they have actually seen their boss: “I’ll have to check on that,” said spokesman Ryo Shimitsu. Another staffer, Hiro Hasegawa, said he’d seen the president regularly but couldn’t provide details.

Vanishing in times of crisis is something of a tradition among Japan’s industrial and political elite. During Toyota’s recall debacle last year, the carmaker’s chief also went AWOL. “It is very, very sad, but this is normal in Japan,” said Yasushi Hirai, the chief editor of Shyukan Kinyobi, a weekly news magazine.

But the huge scale of the nuclear disaster at Fukushima Daiichi and mounting anger at Tepco’s obfuscations have put unprecedented strain on the Japanese establishment’s preference for invisible crisis management. And the Internet has helped erode Japan’s deferential norms and given voice to those who want more than a contrite bow.

Shimizu’s vanishing act “is not so much extremely strange as inexcusable,” said Takeo Nishioka, the chairman of the upper house of Japan’s Diet, or parliament. Speaking to reporters, Nishioka described as “mysterious” Shimizu’s refusal to join the head of the nuclear safety agency at a briefing on the crisis for parliament. “I cannot understand this,” Nishioka fumed.

Shimizu last appeared in public at a late-night news conference March 13, two days after the worst earthquake on record in Japan. The tsunami triggered by the quake, said Shimizu, dressed in a blue company uniform instead of his normal business suit, “exceeded our expectations.”

Since then, the Daiichi plant has gone berserk, releasing radiation into the air, contaminating the sea and spreading alarm across Japan and beyond. Shimizu’s public response: an arid message on the company’s Web site expressing “deep apologies for the concerns and inconveniences caused due to the incident.”

Tepco’s contrition brought an angry blast from the governor of Fukushima prefecture, a region that has borne the brunt of the crisis. Residents of Fukushima, governor Yuhei Sato told Japanese television, are “not in a position to accept apologies because their anger and anxiety are extreme.”

The governor’s refusal to go along with the customary rituals of corporate penitence reflects the depth of Japan’s current trauma — and the agonies confronting a Tepco leadership steeped in the discreet habits of Japan Inc.

On Sunday, hundreds of protesters marched past Tepco’s headquarters, chanting “No more Hiroshimas” and hurling insults at a pillar of Japan’s corporate establishment. One protester, dressed like the Grim Reaper with skull mask and black cloak, stood in front of a line of police and waved a board mocking Tepco’s assurances: “Nuclear energy is still safe. DEATH.”

Even company insiders now question Shimizu’s decision to play by old rules during the worst nuclear crisis since the 1986 Chernobyl catastrophe. “Personally, I’d recommend that he speak in public as soon as possible,” said Toko Kanoh, a former Tepco vice president who, after 12 years in the upper house of parliament, is back at the electricity company as an adviser.

Like his predecessor as president, who got booted up to the chairmanship after an earlier but far less serious nuclear accident in 2007, Shimizu is a Tepco lifer: He joined the company at age 23 just weeks after graduating from Keio University, an elite private college in Tokyo.

Compared with the chief executives of major U.S. or European companies, Shimizu earns a pittance. Tepco won’t give his salary, but total remuneration for the president and 20 other directors came to $8.9 million in fiscal 2009, the last period for which figures are available.

But power and prestige in Japan have never been just about money. Running a utility that supplied a third of all Japan’s electricity made Shimizu a full member of Japan’s elite, and a vice chairman of Nippon Keindanren, a powerful and very buttoned-down business federation.

Japan’s mainstream media have mostly gone easy on the Tepco boss, in contrast with the treatment meted out in America to BP boss Tony Hayward during the Gulf of Mexico oil spill. But one online journal demanded that Shimizu be tried in a criminal court. Several bloggers called for the death penalty, though far more numerous are those who simply want him to break cover and appear in public.

Prime Minister Naoto Kan has also voiced frustration at Tepco’s bunker mentality. Japanese newspapers reported that Kan visited Shimizu before dawn at the start of the crisis and later, upon learning that the company might withdraw its last workers from the smoldering nuclear plant, shouted, “What the hell is going on?”

Since then, however, the prime minister himself has mostly dropped from view and officials have stopped criticizing Tepco.

The electricity company has lost two-thirds of its value on the Tokyo stock exchange since the March 11 earthquake. Far more than just an electricity generator, the company has more than 40 subsidiaries involved in everything from real estate to forestry and recycling. It owns a Canadian uranium company, a Japanese resort, a shipping firm in the Bahamas and a company in Delaware.

Tepco “is just too big to be accountable,” said Jeff Kingston, director of Asian studies at Temple University Japan. “There is anger, but the wagons are now circling” to try to prevent serious jolts to the system.

Until the tsunami, Shimizu won praise for making Tepco profitable again after heavy losses because of a 2007 earthquake that damaged another nuclear plant. In the company’s last annual report, he described cost-cutting as a “core mission.” While mentioning the need to “construct disaster-resistant nuclear power stations,” he noted with pride that the company had cut the cost of inspections “not by postponing them but by reducing their frequency.”

No one doubts that Shimizu will, sooner or later, step down, just as his predecessors did after earlier debacles, which included the falsification of safety data. But rearranging chairs in the boardroom might not be enough this time. In just over two weeks, Tepco has gone from being an economic and political powerhouse to a basket case. It is seeking two trillion yen ($25 billion) in emergency loans just to stay afloat.

“I’m not just angry at Shimizu, but against all of them,” said Kuniyoshi Yoshikawa, a retired physicist who took part in Sunday’s anti-Tepco protest march. Shimizu’s resignation is inevitable but “not a solution.” Real change, he said, is “not going to be easy” because that would require disentangling intimate ties between the company, politicians and nuclear regulators.

Kanoh, the former Tepco vice president and former member of parliament, for example, helped draft a 2002 basic law on energy policy, which endorsed the nuclear option in which Tepco has invested so heavily.

In an interview Monday, Kanoh denied that the nuclear lobby has undue influence, saying “Japan is a democratic country” that takes all voices into account. On the wall of his office, in a Tepco building, is a photograph of a meeting he had in the 1980s with Emperor Hirohito, Japan’s revered late monarch. The emperor, he said, “had a strong interest in nuclear power.”


Friday, March 18, 2011

17/03 Crisis Prompts Exodus of Executives From Tokyo

March 17, 2011
By DAVID JOLLY and KEN BELSON

TOKYO — The crisis at the nuclear power plant 140 miles north of here is leading to a steady but orderly departure of business executives from Tokyo. Foreigners in particular are among those leaving, as concerns grow about the possibility of a catastrophic release of radiation and governments urge their citizens to consider seeking safety elsewhere in Japan or overseas.

Much as in 2003, when the SARS virus slowed business around Asia, a peculiar psychology has taken hold in Tokyo, where businessmen with the wherewithal are weighing whether to decamp to cities south and west of Tokyo — or wait and see whether the nuclear emergency escalates further.

The confusion, in addition to the distraction of relocating employees, is preventing some companies from addressing urgent problems in shattered plants and facilities along the northeastern coast of the main island, Honshu, which was ravaged by the earthquake and tsunami last week.

And the oppressive atmosphere of fear has made concentrating on even routine tasks difficult. Meetings are being canceled, salesmen have given up visiting clients and stores are cutting back hours or closing entirely. Getting a table in even the most popular restaurants has suddenly become easier.

There are no open signs of panic on the streets of Tokyo. But executives from a growing number of banks, law firms, consultants and other businesses have started to rent space in Osaka or Fukuoka or other cities farther from the badly damaged nuclear reactors.

With thousands of Japanese also fleeing the quake-stricken areas in the north, travel on domestic airlines and bullet trains headed away from northern Japan has climbed, and rooms in hotels considered out of harm’s way are filling up.

In many cases, the Tokyo evacuees are expatriates, often prompted by their governments’ embassies, which have recommended that their citizens seek shelter elsewhere as a precaution. The German government, for instance, advised its citizens in Tokyo and areas north either to leave the country or head to the Osaka area. The United States Embassy said it would help fly American citizens in Japan to safer places. Britain, France, Italy, the Netherlands and Australia are among the other countries whose governments have told their nationals to consider leaving Tokyo and to refrain from traveling to Japan’s northeast. France has asked Air France to mobilize extra planes for evacuations.

Two Czech military planes landed in Prague on Thursday morning after evacuating 106 people from Japan, mostly Czechs but also several nationals of Poland, Slovakia, Bulgaria and Korea, the Associated Press reported. Also onboard were 41 members of the Czech Philharmonic Orchestra that had been touring Japan since March 6, as well as 11 children.

China has already evacuated more than 3,000 nationals from Japan’s north coast to Niigata in the west, Xinhua News agency reported.

Japanese authorities have responded to these various moves by urging governments not to sound alarmist. But Japanese companies, too, have started to move some of their employees — or give them the option of working from home. The reaction is partly in response to the reduction in train service in the Tokyo region caused by rolling blackouts that are meant to conserve energy.

The French nuclear power operator Areva is one of many companies moving workers and their families away from areas affected by the disaster or the possible path of radioactive fallout. Eighteen of the firm’s 100 employees, including Americans and Germans, left a mission they were on at the Fukishima nuclear plant when the earthquake hit, a spokeswoman said.

Since the weekend, Areva has been relocating the families of expatriate workers who want to leave Tokyo to the Kyushu region in the south, although employees considered most vital to operations have been asked to stay in the city.

Many other companies are responding in one of three ways: giving employees the option of leaving the area; moving some staff to Osaka while maintaining a skeleton staff in Tokyo, or shutting down operations in Tokyo and setting up elsewhere.

The law firm Jones Day, for instance, has shut its Tokyo office except to deal with urgent court filings. Chartis, the Japanese division of A.I.G., has moved some of its managers from Tokyo to its regional command center in Osaka. The bulk of companies, though, are letting workers decide for themselves whether to go or stay.

SAP, the German software giant, which has about 1,000 employees in Tokyo, has instructed all employees to work from home for now. The company has also given them the option of moving to hotel rooms in Kobe or Osaka, at company expense, if they choose, and to take their families with them.

An SAP spokeswoman, Angelika Pfahler, said the company took the measure shortly after the earthquake hit for safety reasons, although company headquarters here did not suffer any serious damage. Because it is a software company, it is possible for SAP to continue to operate almost normally even when workers are at remote locations, she said.

Martin Reilly, 43, an Irish software designer who works for the French insurance giant AXA, said his company had given employees the option to move, while keeping enough people in Tokyo to maintain operations. Though he said he was not fearful, Mr. Reilly was nevertheless taking the precaution of traveling to Osaka.

“I’m taking my work with me, and I can be back in three hours when this is cleared up,” Mr. Reilly said at Tokyo Station before boarding a train. “I think the chances of something happening are very small. But my parents are going ballistic. If I don’t go, my mother’s going to get on a plane and come take me away.”

The clothing retailer H&M has temporarily closed its nine stores in the Tokyo region because its employees had difficulty getting to work and were on edge while the nuclear crisis continued, said Mie Anton, a spokeswoman for the company. The planned opening of a store on Saturday has been postponed.

The disruption could provide an extra blow to Japan’s economy because so much of the nation’s business takes place in the capital, although it is too early to quantify the effect on consumer spending and business investment.

Hideo Kumano, chief economist at Dai-ichi Life Research Institute in Tokyo, said some companies were clearly taking the initiative in leaving the city, particularly in the foreign community. But short of an evacuation order, most people will remain in the city because so far, “it’s hard to judge just how dangerous it is,” he said.

Most Japanese residents, he said, “have nowhere to hide.”

The growing number of departures, sometimes with little warning, has in some cases worsened the tensions that often divide local and expatriate staff. The International Bankers Association, which represents foreign financial institutions in Tokyo, said in a statement that its 59 member institutions were operating “business as usual.” But privately, spokesmen for major Western banks said that many of their employees had chosen to take vacations now until there was more clarity on the situation.

While economic activity in Tokyo has slowed, business in cities like Osaka has picked up, a welcome development — despite the circumstances — given the sluggish economy.

Shuhei Otsuka, 24, an employee of the railroad operator JR-East at Tokyo Station, compared the number of Japanese riders in the last few days with the New Year’s holiday rush or the summer vacation travel peak.

Many of the Japanese travelers were families, or mothers with children, while the number of businessmen traveling was about normal, Mr. Otsuka said. Domestic travel agents said that reservations for flights to the islands of Kyushu and Okinawa surged starting Tuesday.

Bookings at hotels that cater to the well-heeled and to expatriates have picked up as well. Many customers who have arrived this week appeared to have left their homes in a rush, said Matsuko Akesaka, a spokeswoman for the Ritz-Carlton in Osaka. Many guests have booked rooms — which start at 58,000 yen, or $720 — for only a few nights until they decide whether it is safe to return.

“Business is nothing like during the bubble economy, but compared to the last few years, it’s picked up” in the last few days, she said, noting that her hotel had set up a playroom for children who had accompanied their parents.

Some companies are planning to stay in cities like Osaka and Kobe for far longer. Demand for office space at full-service backup operations providers like Regus and Servcorp has surged as companies set up or expand their remote operations outside the Tokyo area, said Brett Jensen, account manager for west Japan at the Osaka office of Colliers International, a real estate broker.

Other companies are expanding existing offices in Osaka and elsewhere, or signing new leases for office space.

“The nuclear issue is one of the main drivers, but there is also concern about the ability to have a stable supply of electricity even after the nuclear issue is resolved,” Mr. Jensen said. Thousands of workers could temporarily relocate to Osaka, he said, and many could remain long-term as companies decide to diversify their risks.

The influx of newcomers has been noticeable in central Osaka in recent days. Ken Shimabuku, who works for a large executive search firm in Osaka, said he had been surprised Tuesday by the number of people carrying suitcases through the streets. “It was so obvious that people were going away,” he said. “Not just foreigners, the ones coming to Osaka, but the Japanese.”


Liz Alderman contributed reporting from Paris and Jack Ewing from Frankfurt.




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